Chapters
Annual Report 2020

1. Our people

Our people are the heart of our company. We employ more than 39,000 people from all over the world who are experts in their fields, whether providing instore service or working behind the scenes to ensure customer experiences and products always meet our award-winning standards. They also ensure GrandVision delivers best-in-class eyecare services to our customers, and we recognize the responsibility we carry towards their career growth, satisfaction and well-being.

Our People & Culture (P&C) team focuses on three main objectives to attract and retain top talent:

  • Align our organization and employee skill sets with our strategic roadmap
  • Attract, develop and nurture top talent in eyecare and customer service
  • Be a responsible, equal-opportunity employer and provide a great place to work

To achieve these goals, we focus on talent management and succession planning, organizational effectiveness, employee retention and creating a high-performance, engaging and inclusive company culture.