Chapters
Annual Report 2018

Non-financial and diversity information

Requirements EU Directive

Subtopic

Chapter/section reference

A brief description of the business model

Business environment

Business and strategy: Business environment, p. 19

Organization and structure

Governance and compliance: Structure and responsibilities, p. 88-89

Our market

Business performance: Segment performance , p. 76-81

Strategy and objectives

Business and strategy: Business strategy , p. 22-23

Long-term market drivers

Business and strategy: Business environment , p. 19

Relevant social and personnel topics

A description of the policies pursued

Impact along our value chain: Focus area 3, p. 46-53

The outcome of these policies

Impact along our value chain: Focus area 1, p. 35-39
Impact along our value chain: Focus area 2, p. 40-45
Impact along our value chain: Focus area 3, p. 46-53

Principle risks in own operations and within the value chain

Corporate governance: Risk management, p. 100-105

How risks are managed

Corporate governance: Risk management, p. 100-105

Non-financial key performance indicators

Impact along our value chain: Focus area 3, p. 46-53

Relevant environmental topics

A description of the policies pursued

Impact along our value chain: Focus area 4, p. 54-59

The outcome of these policies

Impact along our value chain: Focus area 4, p. 54-59

Principle risks in own operations and within the value chain

Corporate governance: Risk management, p. 100-105

How risks are managed

Corporate governance: Risk management, p. 100-105

Non-financial key performance indicators

Impact along our value chain: Focus area 4, p. 54-59

Relevant human rights topics

A description of the policies pursued

Impact along our value chain: Focus area 3, p. 46-53

The outcome of these policies

Impact along our value chain: Focus area 3, p. 46-53

Principle risks in own operations and within the value chain

Corporate governance: Risk management, p. 100-105

How risks are managed

Corporate governance: Risk management, p. 100-105

Non-financial key performance indicators

Impact along our value chain: Focus area 3, p. 46-53

Addressing anti-corruption and bribery

A description of the policies pursued

Corporate governance: Governance and compliance, p. 88-91
Impact along our value chain: Focus area 3, p. 46-53

The outcome of these policies

Corporate governance: Risk management, p. 100-105
Impact along our value chain: Focus area 3, p. 46-53

Principle risks in own operations and within the value chain

Corporate governance: Risk management, p. 100-105

How risks are managed

Corporate governance: Risk management, p. 100-105

Non-financial key performance indicators

Corporate governance: Risk management, p. 100-105
Impact along our value chain: Focus area 3, p. 46-53

Addressing board diversity

A description of the policies pursued

Impact along our value chain: Focus area 3, p. 46-53
Corporate governance: Report from the Supervisory Board, p. 84-85

Diversity objectives

Impact along our value chain: Focus area 3, p. 46-53
Corporate governance: Report from the Supervisory Board, p. 84-85

Implementation of policy

Impact along our value chain: Focus area 3, p. 46-53
Corporate governance: Report from the Supervisory Board, p. 84-85

Results of the diversity policy

Impact along our value chain: Focus area 3, p. 46-53
Corporate governance: Report from the Supervisory Board, p. 84-85